7k777's Privacy Policy

1 Introduction and Purpose of This Policy

7k777 (referred to hereinafter as "we", "our", or "the platform") operates a safe, reliable, and transparent online entertainment service for users in Bangladesh. We place the highest priority on our users' privacy and are committed to keeping their personal information secure.

This privacy policy explains what types of information we collect when you use the 7k777 platform, what purposes that information is used for, who it may be shared with, and what rights you have over your information. Please read this page carefully, as it is a legal description of our practices regarding the management of your information.

2 Data Collection — What Information We Collect

During registration on the 7k777 platform and while using the service, we may collect the following types of information:

2.1 Information Provided Directly by You

• Full name and username
• Email address and date of birth
• National ID card or passport number (for identity verification)
• Mobile number and residential address
• bKash, Nagad, or Rocket account details (for payment processing)
• Any information provided when contacting us via live chat or email

2.2 Automatically Collected Information

• IP address and device identification information
• Browser type, operating system, and device model
• Date and time of access to the platform and total session duration
• Pages visited, links clicked, and usage patterns
• Information collected through cookies and similar tracking technologies
• Gameplay history, bet amounts, and transaction records

2.3 Information Received from Third Parties

• Information received from identity verification service providers
• Information from fraud prevention and security verification agencies
• Transaction confirmation information from payment gateway services

3 Purpose of Data Use

7k777 uses the collected information for the following legitimate purposes:

3.1 Account Management and Identity Verification

We need your personal information to complete your account registration, confirm your identity, and verify your age. We ensure that only individuals aged 21 or above can use our platform.

3.2 Payment Processing

Your payment-related information is used to securely complete deposit and withdrawal transactions, prevent fraud, and maintain records of financial transactions. All transactions start from a minimum of ৳500 and are generally processed within 1 hour.

3.3 Customer Support

Your information is used to resolve your issues, answer your questions, and provide support in Bengali via 24/7 live chat.

3.4 Platform Security and Fraud Prevention

Information is analysed to detect and prevent unauthorised access, money laundering, fraud, and other illegal activities, and to keep our advanced security systems effective.

3.5 Service Improvement

Data analysis is carried out to improve the user experience, add new features, and make our platform more effective.

3.6 Ensuring Responsible Gaming

We monitor your gameplay history to ensure your protection and to provide responsible gaming support when needed.

4 Data Sharing and Disclosure

7k777 does not sell your personal information to third parties. However, information may be shared in certain circumstances:

4.1 Service Partners

Only the necessary amount of information is shared with trusted third-party providers for payment processing (bKash, Nagad, Rocket), identity verification, and technical infrastructure management. These partners operate under strict confidentiality agreements.

4.2 Legal Obligations

If disclosure of information is required under a court order, judicial investigation, or applicable law, 7k777 will fulfil that legal obligation.

4.3 Business Changes

In the event of a company merger, acquisition, or asset transfer, user information may be transferred to the new ownership. We will notify users appropriately before any such change.

5 Cookie Policy and Tracking Technologies

The 7k777 platform uses cookies and similar technologies. Cookies are small text files stored on your device that help us improve the quality of our service.

5.1 Use of Cookies

• Essential cookies: Required to maintain login sessions and ensure security.
• Functional cookies: Help remember your preferences such as language and settings.
• Analytical cookies: Used to measure platform usage and improve the service.

5.2 Cookie Controls

You can disable cookies by changing your browser settings. However, please note that disabling essential cookies may prevent some core features of the platform from working properly.

6 Data Security Measures

We implement industry-standard technical and organisational measures to ensure the security of your information:

• SSL (Secure Socket Layer) encryption is used for all data transmission
• Sensitive information is stored using AES-256 encryption
• Payment information is never stored directly on our servers
• Only a limited number of staff have access to sensitive user information
• Regular security assessments and penetration tests are conducted
• Automated monitoring systems are active to detect suspicious activity

We acknowledge that absolute security on the internet cannot be guaranteed, but we make every effort to keep your information secure.

7 Data Retention Period

7k777 retains your personal information only for as long as necessary to fulfil the purpose for which it was collected, or up to the period required by law.

• Active accounts: Information is retained for as long as the account remains active.
• Transaction records: Retained for a minimum of 5 years in accordance with financial regulations.
• Closed accounts: Certain information may be retained even after account closure based on regulatory requirements.
• Marketing data: Deleted as soon as you withdraw your consent.

8 User Rights

You have the following rights over your personal information:

8.1 Right of Access to Information

You may request at any time that we send you a copy of the information we hold about you. We will respond to your request within 30 business days.

8.2 Right to Rectification

If any information in your account is incorrect or incomplete, you can contact us to request a correction.

8.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, we may be required to retain certain information due to legal or contractual obligations.

8.4 Right to Restrict Processing

You may request that the processing of your information be restricted in certain cases, particularly if you dispute the accuracy of the information.

8.5 Right to Withdraw Consent

Where the processing of information relies on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

9 Minor Protection

7k777 strictly follows a policy of protecting minors. Our service is for adults aged 21 or above only. We actively operate an age verification process to prevent minors from registering.

If we are informed that a minor has created an account on our platform, we will immediately close that account and permanently delete all associated information.

10 International Data Transfers

Your information may be transferred to or stored in other countries outside Bangladesh for the purpose of managing technical infrastructure. For any such transfer, we ensure that your information will be protected in accordance with the standards described in this policy.

Countries to which information may be transferred may not have data protection standards equivalent to those in Bangladesh. In such cases, we will ensure the protection of your information through contractual safeguards.

11 Third-Party Links and Services

Our platform may have connections to third-party payment gateways (bKash, Nagad, Rocket) and game providers. These third parties have their own privacy policies, and 7k777 is not responsible for their data management practices.

We recommend that you read the privacy policies of these third-party services before using them.

12 Policy Changes and Updates

7k777 reserves the right to update this privacy policy from time to time. In the event of any significant change, we will:

• Update the "Last updated" date at the top of this page
• Send a notification of the change to your registered email
• Display a notification on the platform for significant changes

If you continue to use our platform after an update, you will be considered to have given your consent to the revised policy. For significant changes to the policy, we will endeavour to obtain your consent again.

13 Complaint Resolution

If you believe that we have violated this privacy policy or if you have any concerns about the use of your personal information, please contact us.

We take every complaint seriously and try to respond within 30 business days. Our support team is able to communicate with you in Bengali.